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Insurance solutions for real estate agents

Protect your business and meet your license obligations with insurance cover tailored to your industry.

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Why do I need insurance as a real estate agent?

As a professional real estate agent, you dedicate your professional expertise to deliver exceptional services to Australians looking to buy, rent, sell or lease property. 

However, in today’s dynamic landscape, unforeseen circumstances or dissatisfied clients can lead to claims that jeopardise your hard-earned reputation and financial stability. 

In a sector such as real estate where mistakes or professional negligence can lead to substantial financial loss or bodily injuries for yourself or third parties, being proactive and ensuring you have adequate insurance coverage is crucial. 

Professional indemnity insurance for real estate agents is a requirement to operate in most Australian states.

Cover we can arrange for real estate agents

Insurance coverage tailored specifically for the real estate industry.

Professional indemnity cover

Real estate agents provide critical advice and recommendations to clients, which can sometimes lead to claims of professional negligence. Professional indemnity insurance protects you and your team against claims for a breach of professional duty resulting in a financial loss.

Public liability insurance solutions

Public liability insurance is vital for real estate agents, safeguarding them against claims made by third parties for injuries or damages related to their professional activities. Key aspects of this coverage include third party injury claims and property damage, in addition to associated legal fees.

Cyber insurance solutions

The real estate sector has recently been identified as high risk by the ACSC due the high value of funds being transferred and personally identifiable information stored. Adequate cyber insurance is more important than ever.

Management liability insurance solutions

Management liability insurance protects your company and its directors from financial losses related to day-to-day operations, including contracts with third-party suppliers. This coverage can include protection for statutory liability, employment practices liability, crime coverage, and fines or penalties resulting from violations of applicable legislation – such as OHS. 

Business Pack insurance solutions

Business Pack cover  protects your agency's building and contents from damage, as well as interruption to your income in the event of an insurable event. Coverage can include theft, money, glass, electronic equipment, general property, business interruption as well as public and products liability. If you hold your clients' property, this can also be included as coverage for items in your care, custody, and control.

Why do real estate agents choose Marsh?

Marsh brokers have extensive experience in the real estate sector.

Trusted partner

We are proud to be the endorsed insurance broker for more than 130 Australian industry groups and member associations, including real estate industry associations and real estate franchise groups.

Market leading underwriting

The real estate insurance is underwritten by Woodina Underwriting Agency, a market leading, award-winning underwriting agency providing insurance specifically for real estate agents amongst other professional lines.  

Claims support

Martello Law, Woodina’s in-house law team, are on hand to support you through any claims you may make alongside your Marsh broker. 

The team of fully qualified and specialist insurance lawyers are leaders in providing full and complete claims and risk services. 

Local expertise

Our Australia-wide network of brokers have spent years at the coalface supporting business owners to manage their unique risks in a fast-changing market. They keep ahead of the latest market insights and break down the jargon into your language.

A world leading broker

As a world leading insurance broker, we’ll negotiate coverage on your behalf. When you choose Marsh, you’re choosing tailored coverage, backed by extensive industry expertise. We’ll support you through any claims process with insurers – so you can stay focused on your business.

Get tailored coverage

Our broking team can help you find additional solutions to meet your needs. We offer insurance solutions for your business vehicles, physical assets, management liability, and cyber protection, ensuring you are fully covered.

Additional cover we can arrange

Each real estate business is unique and may require a mix of different insurances.

Products and services

Business vehicle insurance

Real estate agents are often out and about on the road showing and inspecting properties. Marsh can arrange business vehicle insurance tailored to your needs.

Learn more

Products and services

Business interruption cover

Unexpected events such as cyber attacks or major weather events could grind your business to a halt. Arrange business interruption cover to keep your business running smoothly.

Learn more

Products and services

Workplace injury cover

As a real estate agent, you might often have to conduct viewings or inspections of properties that could be unsafe or lead to workplace injuries. Having workplace injury cover can help shield you from expensive claims.

Learn more

Frequently asked questions

To legally operate as a real estate agent in most states in Australia, you must have professional indemnity insurance. 

Additionally, if you employ staff as part of a real estate agency, you also must have workers compensation insurance.

Whilst public liability, management liability and cyber insurance are not mandatory these insurances can help to protect your business against unforeseen circumstances and risks.

As a real estate agent, you handle sensitive financial information, large fund transfers and personal data for your clients, making you a prime target for cyber-attacks.

Cyber insurance can help protect you from financial loss and liabilities resulting from data breaches, cyber-attacks, and other cyber incidents.

Not only can cyber insurance give your clients more confidence in your business, but it can also provide you with access to a 24/7 incident response team and cyber security expertise who can work with you in the event of an incident, removing the need for you to establish separate contracts with other providers. You can even access ransom negotiators.

If a claim (and or a circumstance which may give rise to a claim) is made against you, you must notify your broker as soon as reasonably practicable.  The first step is typically the release of a claim form for completion. It is also necessary to provide a copy of any third-party correspondence and or demands received.  Other pertinent information, dependent on matter/allegations being made may also be required. For example, a copy of the service agreement/contract held with the claimant. 

We want you to get the best possible outcome, so we advocate for you throughout the entire claims process. Claims can be stressful, but we strive to make the process straightforward.

A certificate of currency is proof that you hold a current insurance policy. Once you’ve paid for your real estate agents insurance policy, we’ll email your certificate of currency to you immediately.

Yes. Without the proper cover, your real estate agency is exposed to a plethora of risks. If a claim is made against you and you don’t hold adequate insurance, you’ll need to self-fund the damages and expenses – including the legal costs of defending the claim – the costs of which would add up and potentially leave your personal assets at risk. 

The retroactive date in professional indemnity is the date from which the insurance policy kicks in or starts.

Your insurance policy will cover claims that arise from professional services provided on or after the retroactive date, even if the claim is made after the policy commenced.

It’s an important feature of professional indemnity insurance, as it ensures that you can be protected against claims that may arise from past work, by providing you with coverage for potential liabilities that may arise from errors or omissions made in the past.

Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238 983) (“Marsh”) arranges the general insurance (i.e. not the Discretionary Trust Arrangement) and is not the insurer. This page contains general information and does not take into account your individual objectives, financial situation or needs. For full details of the terms, conditions and limitations of the covers, refer to the specific policy wordings and/or Product Disclosure Statements available from Marsh on request. Marsh makes no representation or warranty concerning the application of policy wordings or the financial condition or solvency of insurers or re-insurers. Marsh makes no assurances regarding the availability, cost, or terms of insurance coverage. Any statements concerning actuarial, tax, accounting, or legal matters are based solely on our experience as insurance brokers and risk consultants and are not to be relied upon as actuarial, accounting, tax, or legal advice, for which you should consult your own professional advisors. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). Any advice or dealing in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226 827) (“JLT”). JGS and JLT are businesses of Marsh McLennan. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions.

LCPA 25/221