Pharmacy liability and indemnity insurance solutions

Physical store environments are exposed to unexpected events, such as fire, theft, or natural disasters. Property insurance typically includes buildings, contents and stock.

A storm, cyber attack or machinery breakdown can cause your fridge stock to spoil and grind your business to a halt. Arrange business interruption cover to keep things moving.

Pharmacies are exposed to a range of potential liabilities associated with their business activities including claims for bodily injury or property damage resulting from a pharmacy’s products or services (such as a slip and fall in-store).

Malpractice coverage for errors and omissions in health-related advice and medication dispensing poses significant risks for pharmacists and pharmacies. Protect your business against claims and negligence with professional indemnity cover.

As the use of prescriptions and MyHealth records increases, ensuring data protection and self-reporting becomes crucial for pharmacies. In the event of a cyber incident, having cyber insurance will provide support and assistance.

Pharmacists often manage multiple stores and may have junior partners. By making well-informed choices, minimise the risk of adverse consequences and protect from potential liability claims.

We’ve been working with pharmacies across Australia for over 35 years. With access to industry data and insights, our experts are best placed to help you understand and assess your pharmacy’s unique risks – and find the best cover.

Thinking about offering new professional services? We make it easy for pharmacies to expand their service capabilities without arranging a new policy altogether. Our flexible pharmacy insurance solutions are tailored to your individual business.

We stay abreast of AHPRA’s registration requirements for pharmacists and pharmacy owners – ensuring our pharmacy professional indemnity solutions help you stay amply covered for claims due to medication errors, dispensing mistakes, and more.

Handling an insurance claim can quickly become overwhelming, not least when your time is stretched to the limit keeping your business going in the backdrop. We can help take the load off and manage, negotiate and settle claims with insurers on your behalf.

We track claims trends so that you can leverage our insight and intelligence. We analyse uninsured risk and the effectiveness of your existing insurance solutions.

With a dedicated client manager as your point of contact, we will advocate for your business at every step. We manage key negotiations and marketing of your program to insurers prior to implementation, and at renewal time.