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Insurance for pet professionals

Things are not always a walk in the park. So while you keep your clients’ pets safe, we’ll keep watch over your business.

What is insurance for pet professionals?

Pet professional insurance is specifically designed for individuals and businesses that work with or provide services for pets. It helps provide protection against various risks and liabilities that are unique to the pet industry.

You would consider this type of insurance if you ran a business that provides a professional service for pets, including, for example:

  • doggy daycare or preschool
  • animal training
  • boarding kennel
  • pet sitting or minding
  • dog walking
  • pet therapy
  • pet grooming

Types of pet industry insurance

Australia's pet industry spans a wide range of specialist occupations, each with its own risk profile. Here's a closer look at pet industry insurance considerations for three of the most common professions.

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Pet groomer insurance

Whether you operate a mobile grooming van or a fixed salon, public liability insurance can help protect your business against third-party claims such as injury or property damage. If a client is hurt on your premises, or a grooming product causes a reaction, public liability cover is designed to help you manage those costs.

Professional indemnity cover can also apply if a client disputes the standard of service you provided or alleges that your advice caused harm.

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Dog trainer insurance

Marsh is the endorsed insurance broker for the Association of Pet Dog Trainers (APDT). We can arrange dog trainer insurance in Australia that covers a range of activities and settings - including group classes, one-on-one sessions, and demonstrations at events - whether you operate from a park, a training facility, or your clients' homes.

Cover we can arrange for dog trainers includes public liability insurance to help protect against third-party injury or property damage claims, and professional indemnity insurance to help cover claims arising from advice or training methods a client considers incorrect or harmful.

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Pet boarding and kennel insurance

Taking animals in overnight - or for extended stays - means taking on a significant duty of care. From an escape during the night to an altercation between boarders, unexpected incidents can happen quickly in a kennel or boarding environment.

If you run a pet boarding service or kennel, pet industry insurance can help you manage those risks. Marsh can arrange cover that includes public liability insurance, optional vet fee extensions for animals in your care, and protection suited to boarding operations at your home or a dedicated facility.

Cover we can arrange

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Public & product liability insurance

Help protect your business against third-party claims of injury or property damage, and costly legal fees.

  • $10 million or $20 million public liability cover limit

  • Key inclusions: Product liability, advertising liability, loss of keys cover

  • Coverage Australia-wide

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Professional indemnity insurance

Help protect your business against claims of incorrect or misleading advice, breach of duty or negligence.

  • Up to $10 million professional indemnity cover limit

    The limit of liability is the maximum amount that can be provided under the insurance policy.

  • Coverage Australia-wide

Additional cover we can arrange

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Products and services

Business insurance

Need a range of covers to suit your business needs? Explore Marsh’s business bundles for glass, theft, contents cover and more.

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Products and services

Business interruption

A storm, cyber attack or machinery breakdown can grind your business to a halt. Arrange business interruption cover to keep things moving.

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Products and services

Insurance premium funding

Insurance can be a lifeline. But lump sum premiums can be a hindrance. Pay in monthly instalments with premium funding arranged by Marsh.

Why should you consider pet insurance?

Pet ownership in Australian households is on the rise, bringing with it increased demand for specialised pet services.

While the pet industry is exciting, working with animals can expose you to unpredictable situations. A pet could get injured – or injure someone else – while in your care. And that could land you in some sticky situation.

But it doesn’t have to be a dog-eat-dog world. Whether you offer dog walking, pet sitting or pet grooming services, we can arrange pet industry insurance solutions designed for you.

Why Marsh?

Why should you choose Marsh to arrange your insurance solutions?

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Trusted by 130 associations

We are proud to be the endorsed insurance broker for more than 130 Australian industry groups and member associations, developing insurance solutions that help meet the risk and insurance needs of businesses across a variety of industries.

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Local expertise

Our Australia-wide network of brokers have spent years at the coalface supporting business owners manage their unique risks in a fast-changing market. They keep ahead of the latest market insights both local and global and break down the jargon into your language.

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Claims support

Handling an insurance claim can quickly become overwhelming, not least when your time is stretched to the limit keeping your business going in the backdrop. We help take the load off and manage, negotiate and settle claims with insurers on your behalf.

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Industry partnerships

We’ve worked with a range of industry associations for more than 10 years – and we’re the endorsed insurance broker for the Association of Pet Dog Trainers (APDT). Our ongoing relationships and deep industry knowledge help us understand the unique requirements of APDT members.

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Competitive pricing

Combining their specialty experience in the pet services sector with our broad network of insurance providers, our team of brokers can negotiate competitive premiums for pet professionals. So you get the right cover at the best price – always.

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Tailored to the industry

We can arrange insurance solutions – including public liability and professional indemnity policies – specifically with the pet services industry in mind. We’ll always strive to arrange just the right cover for your business’s unique risk exposures.

Why use a broker?

Choosing business insurance means navigating through products, coverages and policy terminology – with a sales pitch as your only guide. An experienced broker will spot your unique set of risks, match you to the right choice, and advocate for you on price.

Frequently asked questions

We can arrange insurance for a wide range of pet professions and services, including:

  • Dog and pet trainers

  • Dog and pet groomers

  • Dog walkers

  • Pet sitters

  • Pet therapists

  • Pet boarders

  • Therapy animal services.

We arrange insurance for a wide range of pet services.

If you don’t see your service listed, just reach out to a Marsh representative. We’re here to help.

It’s currently not mandatary for pet sitters and boarders to have public liability insurance.

But your work exposes you to a range of risks unique to the industry – like an animal altercation, an injured paw, or an escaped furry friend.

As such, Marsh recommends public liability to help cover you and your business in the event of a claim.

There are currently no regulations for pet walkers.

But you face a range of unique industry risks on the job, such as an unpredictable dog pairing, a furry runaway, or an untrained pooch causing havoc.

As such, Marsh recommends considering public liability insurance to help cover you and your business.

Veterinary fees are an optional extension under most pet professionals policies. This optional extra can help cover veterinary fees for injury or illness to animals under your care.

Talk to one of our team members if you want to know more.

Pet day care and pet minding are services you carry out either at your residence or the client’s residence without an overnight stay.

Pet boarding is where the pet stays at your residence for a certain time (longer than a day).

If you perform additional activities during the policy period, you’ll need to tell us so we can include these under your policy. We may need to adjust your premium depending on the type of activities you provide.

Yes, if you run a pet sitting service, you should consider pet professionals insurance because it can provide important protection for your business liabilities.

If a pet were injured in your care through a mistake or error you made (or negligence), pet professionals insurance could help cover your business for the cost of injuries, damages, and even legal fees.

There is no single insurance policy legally required of pet groomers in Australia. However, the hands-on nature of grooming work - handling nervous animals, using sharp tools and chemical products - creates real risks that are worth protecting against.

Marsh recommends pet groomers consider:

  • Public liability insurance: helps protect your business against third-party claims of injury or property damage - for example, if a pet bites a bystander or a grooming product causes an adverse reaction
  • Professional indemnity insurance: helps cover claims arising from advice or services that a client disputes or considers negligent
  • Veterinary fee cover (optional extension): can help cover the cost of vet treatment for animals injured while in your care

Whether you operate from a salon, a mobile van, or a client's home, Marsh can arrange pet groomer insurance solutions designed around your business.

LCPA 26/2903