If a claim (and or a circumstance which may give rise to a claim) is made against you, you must notify your broker as soon as reasonably practicable. The first step is typically the release of a claim form for completion. It will also be necessary to provide a copy of any third-party correspondence and or demands received. Other pertinent information, dependant on matter/allegations being made may also be required. For example, a copy of the Service Agreement / Contract held with the claimant.
We want you to get the best possible outcome, so we will advocate for you throughout the entire claims process. Claims can be stressful, but we strive to make the process straightforward.