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Product and services

Commercial property insurance

Protect your business premises – and the contents you keep there – with commercial property cover arranged by Marsh.

Insurance solutions for commercial property owners and landlords

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Commercial property insurance

Commercial property owners’ insurance solution is a tailored package that protects a building owner’s physical property, business assets, rental income, and legal liabilities. It covers damage to the building, loss of rent, and liability claims arising from the property, with options adjusted to how the premises are used and leased. 

Building damage; fire and insurable perils

Covers the physical structure of your commercial property against loss or damage from events such as fire, storm, and accidental damage. If the unexpected happens, the cost of repair or rebuilding is taken care of. When fire, storms and other catastrophic (but insurable) events strike, this cover can help your business survive them.

Contents and stock

Protect landlord‑owned or business‑owned contents, fixtures and stock against accidental loss, theft or deliberate damage. The cover pays to repair or replace fittings, furniture, equipment and traded stock lost through incidents such as spills, impacts, vandalism or malicious acts, helping you avoid trading disruption and unexpected replacement costs.

Accidental damage

Accidents can happen at any time – in many ways. This policy can help offer protection for sudden and/or unexpected property damage.

Theft

Theft may be calculated or petty. No matter the circumstance, it’s always a blow. This can help cover the loss of your contents and stock due to theft at your premises by forced entry.

Malicious damage

Sometimes damage is calculated and intentional. When windows are graffitied or walls are punched through, this policy can help.

Business interruption; loss of rent

If an insured event makes your property uninhabitable and you lose rental income, this cover reimburses the income you would have earned during repairs or rebuilding.

Commercial property insurance

Commercial property insurance policies contain exclusions that can have serious financial consequences if overlooked. Understanding where your cover ends is just as critical as understanding where it begins.

Gradual wear and tear

Damage from ageing, corrosion, or poor upkeep isn’t covered. Policies protect against sudden, unexpected events only.

Uninsured events

Certain risks, such as war, nuclear activity, or intentional damage, are not covered under property policies and fall outside insurable event definitions.

Hazardous or undeclared activities

Losses may be declined if buildings or tenants use undeclared high-risk materials like EPS panels or chemicals that increase the likelihood of fire. Failure to disclose these can result in a claim being denied entirely.

Design or construction faults

Defects from poor design, materials, or workmanship are excluded unless specified. Insurers focus on protecting against external, insurable events.

Flood

While flood cover can be included, it is not automatically part of every policy and may be subject to specific conditions or exclusions depending on the property's location and flood risk rating. This is separate to Storm Deluge or Storm water run off etc.

Unoccupied properties

If a property is left unoccupied beyond a certain period, commonly 60 to 90 days. Cover may be reduced or voided unless the insurer has been notified and agreed to continue coverage.

Are you underinsured?

Underinsurance is one of the most common and costly mistakes a commercial property owner can make. It occurs when the value of your insured assets; your building, contents, or both; is set below what it would cost to repair or replace them. In Australia, it is a far more widespread problem than most property owners realise.

Why does it happen?

Underinsurance typically occurs when a sum insured is set at the time of taking out a policy and never reviewed. Construction costs, material prices, and labour rates change over time, often significantly. A building insured five years ago for what it cost to build may cost considerably more to rebuild today. The gap between what you are insured for and what it actually costs is your underinsurance exposure.

What are the consequences?

When a claim is made, insurers apply what is known as an "averaging clause" or "co-insurance condition." In simple terms, if your building is insured for 80% of its true replacement value, your insurer may only pay 80% of your claim, even if the damage is partial. The financial shortfall is yours to absorb. The clause amount varies by insurer.

How to protect yourself?

The most effective way to avoid underinsurance is to ensure your sum insured reflects the true replacement value of your property, not its market value, and not what you paid for it. Marsh can help you review your current cover and, where necessary, arrange a professional valuation to ensure your policy reflects reality.

Why use a broker?

Purchasing insurance directly might seem straightforward, but commercial property is rarely straightforward. Every property is different; its age, construction, use, tenancy arrangements, and location all influence the type and level of cover you need.

At Marsh, we are not just brokers. We are your risk advisors. We take the time to understand your property, your obligations, and your exposure before recommending a single solution. With access to a broad panel of Australia's leading insurers, we negotiate on your behalf, not on theirs.

When it comes to a claim, we advocate for you through every step of the process, ensuring you receive what you are entitled to. The difference between adequate cover and the right cover can be significant, and that difference is what a Marsh risk advisor is here to make. 

Why Marsh?

Why should you choose Marsh to arrange your insurance solutions?

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Trusted by 130 associations

We are proud to be the endorsed insurance broker for more than 130 Australian industry groups and member associations, developing insurance solutions that help meet the risk and insurance needs of businesses across a variety of industries.

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Local expertise

Our Australia-wide network of brokers have spent years at the coalface supporting business owners manage their unique risks in a fast-changing market. They keep ahead of the latest market insights both local and global and break down the jargon into your language.

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Claims support

Handling an insurance claim can quickly become overwhelming, not least when your time is stretched to the limit keeping your business going in the backdrop. We help take the load off and manage, negotiate and settle claims with insurers on your behalf.

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Making it easy for SMEs

Our brokers will do the leg work to help you find the cover you need to run your business or secure the lease for your small or medium business.

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Tailored advice

Our experts understand your business’s unique risks. They can help you find the most comprehensive cover that’s right for your business.

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Your money, your policy

Getting you the most value is our priority. Whether you run a small business or a full-scale operation, we’ll tailor your policy to your needs.

Related insurance solutions

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Business pack for tenants

Designed for commercial tenants, business insurance brings together the key covers your operation needs under one policy: from contents and liability through to business interruption. It is a practical solution for tenants who want comprehensive protection without managing multiple policies.

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Strata risk consulting

Owners corporations, bodies corporate and strata schemes in Australia face a growing range of risks — from ageing buildings and regulatory change to financial pressures. Managing these risks protects property values, keeps residents safe and supports a thriving community. 

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Residential landlords insurance

Residential landlords’ insurance provides tailored protection for your rental properties. Cover includes building, contents, loss of rental income, and tenant-related risks specific to the residential market.

Frequently asked questions

Commercial property represents a significant financial asset and, for many businesses, the foundation from which they operate. Without adequate insurance, a single event such as a fire, storm, or liability claim has the potential to result in substantial financial loss that could take years to recover from. The right cover ensures that your property, your income, and your business continuity are protected when the unexpected happens.

This cover is designed for anyone with a financial interest in a commercial property, whether you own the building, lease it as a tenant, or operate your business from premises you own. Commercial property owners, investors, and business tenants each have distinct exposures, and cover can be tailored to reflect your specific role and needs.

Commercial property insurance can cover a broad range of risks including physical damage to your building or contents from events such as fire, storm, flood, and theft, through to liability claims, loss of rental income, and business interruption. The specific risks covered will depend on how your policy is structured and your individual circumstances as an owner or tenant. A Marsh risk advisor can help ensure your policy reflects your full exposure.

Yes, both can be included as part of a comprehensive commercial property policy. Loss of rent cover is available for property owners who rely on rental income, while business interruption cover is available for tenants whose ability to trade is impacted by an insured event. Both are optional extensions that a Marsh risk advisor can help you assess and structure correctly.

Certain characteristics can make a commercial property more difficult or expensive to insure, including high risk building materials such as EPS cladding or asbestos, properties that are unoccupied, locations in flood or bushfire prone areas, a history of claims, or occupancies considered high risk by insurers. These factors do not necessarily mean cover is unavailable, but they do require specialist knowledge and access to the right markets. Marsh has the insurer relationships and expertise to find solutions for properties that may have been declined or heavily loaded elsewhere.

Public liability insurance is strongly recommended for both commercial property owners and tenants, as it protects you against claims for personal injury or property damage made by a third party. For property owners it is often a standard inclusion within a commercial property policy, while tenants may need to arrange it separately or confirm what their lease requires. A Marsh risk advisor can review your obligations and ensure the right level of cover is in place.

Most commercial property policies impose restrictions on cover when a property is left unoccupied, typically after a period of 60 to 90 days. This can result in reduced cover or certain protections being voided entirely until the property is reoccupied. It is important to notify your Marsh risk advisor as soon as you know your property will be vacant so we can ensure your cover remains adequate during that period.

Yes, it is possible to insure multiple commercial properties under a single policy, which can simplify administration and, in many cases, result in more competitive pricing. This is a common arrangement for property investors or businesses operating across multiple sites. A Marsh risk advisor can structure a policy that covers your full portfolio efficiently and ensures that each property is adequately protected.

The activities carried out within a commercial property and the materials used in its construction have a direct impact on the level of risk an insurer is taking on. A property housing a chemical storage facility presents a very different risk profile to one occupied by a professional services firm, and materials such as EPS cladding or asbestos significantly increase fire and health related risks. Accurate disclosure of these details is essential, as failure to do so can result in a claim being reduced or denied entirely.

Marsh goes beyond arranging insurance by taking a holistic view of your property related risks and helping you understand and manage your full exposure. Our risk advisors work with you to identify potential gaps in your cover, ensure your sums insured reflect true replacement values, and structure a policy that responds when you need it most. With access to a broad panel of Australia's leading insurers and a dedicated claims advocacy team, Marsh is with you at every stage of your insurance journey.

LCPA 26/2426