Skip to main content

Products and services

Trade credit insurance solutions

Help protect your business against non-payment of invoices for goods and services sold on credit terms.

What is trade credit insurance?

Trade credit insurance enables you to trade with confidence when you provide credit terms to your business customers in Australia and internationally.

If you sell goods or services on credit terms and a debtor doesn’t pay their invoices, this can have an impact on your business’s cash flow and ability to operate.

Designed for B2B transactions, trade credit insurance can benefit businesses of all shapes and sizes, whether you are trading domestically or exporting. It helps to protect your cash flow and minimises credit risk.

With financial data and additional support often included, trade credit insurance can also help your credit manager make decisions and strengthen your business’s credit management.

Trade credit insurance cover can be tailored to your business needs.

What does trade credit insurance cover?

selected option

Protection against bad debt

Well-designed trade credit cover can help protect against unexpected bad debts, helping to preserve your cash flow and protect profitability.

Unpaid invoices

Cover for non-payment of invoices by your debtors due to political risk, insolvency, protracted default or contract repudiation.

Customer insolvency

Help cover your losses if one of your customers is unable to pay outstanding invoices because of financial reasons, for example, declared insolvency, receivership, or liquidation.

Protracted default

Cover and/or collection help for instances where your export or domestic customer doesn’t pay or meet the payment conditions of your terms of trade, within the agreed timeframe.

Contract repudiation

Cover for losses caused by a customer not fulfilling their contractual obligations, e.g. where an overseas customer refuses to accept the goods that have been shipped. Your legal costs may be covered too (limitations apply).

Run-off cover

Unpaid or not-yet-due receivables at policy expiry remain covered under the same terms until paid or a covered loss occurs.

Discretionary credit limits

The policy permits setting discretionary credit limits based on payment history or credit reports for buyers in specific countries, offering greater flexibility in managing credit risk.

Contribution to costs

The insurer may cover costs incurred to prevent or minimise loss or to collect owed amounts, provided these costs are approved or instructed by the insurer.

Optional extensions

Optional extensions include Export Trade Credit Insurance (for specific political risks and contract repudiation situations), pre–shipment/work in progress cover and consignment stock.

Typical exclusions

Policy inclusions, excesses and coverage limits vary between different insurers and policies. Here are some examples of typical exclusions.

Invoice disputes

Trade credit insurance doesn’t cover disputed invoices, for example, due to your products not arriving on time or in the case of a disagreement over product quality.

Excess and exclusions

Like many insurance policies, you can choose an excess to help reduce your premiums. 10% of the unpaid invoice is also excluded as part of the excess.

Trading outside of terms

You won’t be covered if you trade outside of your agreed terms. You’re also not covered if you don’t have an approved credit limit on your customers.

Other exclusions

Some countries, territories and customers are excluded – but we’ll let you know about these before you buy cover.

Key product highlights

Placeholder Image

Access to leading databases for assessing buyer creditworthiness

Make savvy decisions with insurer assessments, based on balance sheet strength, sales and payment histories, and financial records of potential debtors.

Placeholder Image

Flexibility

Insurance solutions tailored to you. Plus, if your customer credit limit requirements change during your policy period, we can help you arrange new limits.

Placeholder Image

Designed for small business

Your broker can help you access policies specifically designed and priced with SMEs in mind, so you can operate your business and grow with confidence.

Placeholder Image

Supports financing

You may be able to make better arrangements with financiers by using trade credit programmes to increase confidence and mitigate potential payment risks.

Placeholder Image

Support sales growth

Confidently grow sales to new and existing customers. Trade credit insurance can enable you to offer credit terms to new insured customers from day one.

Trade credit insurance fictional case study

Hudson runs an Australian plumbing company. His company is insured to work for other contractors and businesses. But, as his company is growing and they’re taking on bigger jobs, and Hudson understands the industry is a high-risk one, he decides to insure his customers too with Trade Credit Insurance.

One day, the company is working on a large commercial project when the head contractor business on the job collapses. The head contractor owes Hudson’s business $100,000 – but, as one of the unsecured creditors, Hudson’s company won’t be able to get this invoice paid.

Because Hudson’s company runs on a 10% profit margin on sales, if he wasn’t insured he’d need an additional $1 million in sales to recoup this loss. This could have a serious impact on Hudson’s ability to order new stock, pay his team and cover the business’s bills.

But Hudson has trade credit insurance and, after the deduction of the excess and uninsured portion, his insurer pays a claim of $85,000. As a result, the business isn’t too badly impacted and they’re able to continue trading, and to take on new jobs, without much disruption.

Why use a broker?

Choosing business insurance means navigating through products, coverages and policy terminology – with a sales pitch as your only guide. An experienced, specialist broker can identify your unique set of risks and needs, match you to the right solution, and advocate for you on price.

female insurance broker talking to clients

Why Marsh?

Why should you choose Marsh to arrange your insurance solutions?

Placeholder Image

Trusted by 130 associations

We are proud to be the endorsed insurance broker for more than 130 Australian industry groups and member associations, developing insurance solutions that help meet the risk and insurance needs of businesses across a variety of industries.

Placeholder Image

Local expertise

Our Australia-wide network of brokers have spent years at the coalface supporting business owners manage their unique risks in a fast-changing market. They keep ahead of the latest market insights both local and global and break down the jargon into your language.

Placeholder Image

Claims support

Handling an insurance claim can quickly become overwhelming, not least when your time is stretched to the limit keeping your business going in the backdrop. We help take the load off and manage, negotiate and settle claims with insurers on your behalf.

Related insurance solutions

Product Icon

Business insurance

A complete business insurance solution tailored to fit small and medium businesses. Right here. Under one policy.

Product Icon

Management liability insurance

Protect your business – and your team – against management and operational risks with management liability cover.

Product Icon

Cybersecurity insurance

Technology creates as many risks as it does opportunities. Stay safer and work smarter with cybersecurity insurance.

Frequently asked questions

Trade credit enables suppliers of goods or services to allow their buyers to delay payment until an agreed time, instead of paying as soon as the goods or services are received. This enables the buyer to manage their cash flow more freely and opens up sales opportunities for the supplier. 

However, this comes with a risk to the supplier, who may end up substantially out of pocket if their customers do not pay their invoices. 

Trade credit insurance is designed to protect a company against bad debts – situations where customers on a trade credit agreement don’t pay their invoices due to factors like liquidation, natural disasters or economic issues. 

Trade credit insurance for small and medium businesses has the added benefit of offering access to trade credit databases so you know who you’re entering into an agreement with and what the risks are.

Trade credit insurance for small and medium enterprises (SMEs) is suitable for B2B companies that operate on trade credit agreements. These companies may be selling goods or services in Australia or internationally.

Common examples of companies that may need trade credit insurance include:

  • Construction
  • Manufacturing
  • Retail
  • Wholesale and distribution
  • Transportation and logistics
  • Professional services

Trade credit insurance can benefit companies of many different sizes and sectors. It’s a dynamic product, and your insurance broker can help tailor your insurance to your needs.

  • Limit of liability: This is the maximum amount an insured party may receive during the period of insurance, subject to any sub-limits, which may also apply. Policy options typically offer limits of liability ranging from $5 million to $20 million.
  • Excess: This is the amount you will need to pay to make a claim on your insurance policy before the insurer then becomes liable.
  • Inclusions: These are the situations or events covered by your insurance policy.
  • Exclusions: These are the situations or events not covered by your insurance policy.

A certificate of currency is proof that you hold a current insurance policy.

Please contact us once you have accepted your policy and we will arrange for a certificate of currency to be sent to you from your insurer.

The insurance you will need or should consider for your business will depend on a few different factors – for example, the nature of your business, the services you provide, the assets you have, the risks associated with running your business, and the regulatory requirements of your industry or sector.

Some of the key risk insurance program options for businesses to consider include material loss or damage to property, glass breakage, theft, machinery breakdown, business interruption, electronic equipment, portable contents, tax audit, and money cover.

When it comes down to it, there’s no one-size-fits-all business package that suits all types of businesses – it’s all about finding the options that adequately cover the risks in your business. So before you sign for a business insurance policy, make sure you first seek advice from a broker who understands your business and its risks.

Yes. We can arrange monthly instalments* with a finance company, provided you meet certain criteria. 

To request monthly payments, please talk to one of our dedicated Marsh insurance brokers.

*Interest and additional fees may be applicable. Terms and conditions apply.

LCPA 25/1174