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Cleaners’ insurance

Insurance cover helps protect your cleaning business against accident, injury, theft or claim.

Cleaning business insurance

Cleaners’ insurance we can arrange for you, can protect you against everyday risks, so you won’t be burdened with significant expenses if there’s a problem.

It’s designed for domestic and internal cleaning businesses of various sizes, from self-employed domestic cleaners to commercial cleaning businesses including window cleaning.

We can arrange cover for you in three important ways. You can have all three insurances (recommended), or any combination.

Get covered now and get your insurance sorted.

Get covered for:

  • Public liability

    Covers you for damage or injury to third parties. Cover up to $(AUS) 20 million.
  • Tools and equipment

    Insures you against loss, theft, or damage to your equipment. Full replacement cover Australia-wide up to $25,000.
  • Personal accident and illness

    Covers sole traders for loss of income if you can’t work and can pay you (or your family) either a weekly amount or a lump sum if you’re permanently disabled or die.

Cover we can arrange for domestic cleaners

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Public liability

Cover up to $20 million, for up to 10 employees.

  • Cover for damage or injury to third parties caused through negligence.

  • Covers claims against you for injury to third party sub-contractors.

  • Includes cover for your cleaning activities in shopping centres and supermarkets outside of business hours (but not during business hours).

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Cleaning equipment

Cover for your cleaning equipment up to $25,000.

  • Full replacement cover for damaged or stolen equipment, including vacuum cleaners, steam cleaners, mops and cleaning products.

  • Full accidental damage cover Australia wide.

  • Broad coverage (not limited to ‘defined events’).

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Income when you can’t work

Pays you a weekly benefit if injured or sick, or a lump sum if you’re permanently disabled or you die.

  • Weekly benefit for up to 104 weeks and up to 90% of income.

  • Capital (lump sum) payout up to $100,000 if you can no longer work, or you die because of your injury or accident.

  • 24/7 protection. You’re also covered for injury on the way to work, or if you’re playing sports on the weekend and get injured.

  • Can include fixed business expenses such as the loan on your cleaning van.

  • No medical assessment required – but does exclude pre-existing medical conditions.

What Cleaners’ insurance does not cover

Specific exclusions vary depending on your policy. However, there are some general things that many policies typically do not cover. These can include:

  • Intentional damage
  • Wear and tear
  • Illegal activities

Do cleaners need insurance to help protect their business?

Making spaces spotless is what you do best.

Property damage, accidental injuries, and broken equipment are common risks for a cleaning business like yours and can be a real drain on your finances and your livelihood.

If you apply a cleaning agent and damage your client’s property, It could mean legal bills and hefty costs. We can arrange cover you to help mitigate this risk.

Or if your cleaning equipment is damaged or stolen. Equipment insurance can give you full replacement Australia-wide cover to replace or repair it up to $25,000. And if the worst happens and you’re injured and can’t work, how would you pay the bills? We can arrange cover for that too.

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Why Marsh?

Why choose Marsh for your cleaning business insurance?

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Local experts

We’re local. Our Australia-wide network of brokers have spent over 20 years supporting business owners just like you. We understand your business, how you work, and your everyday challenges. Insurance shouldn’t be one of them.

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Claims support

Handling an insurance claim can take precious time away from running your business, at a time when you may be scrambling to get things running smoothly again. We’ll help take the load off, managing, negotiating, and settling claims with insurers on your behalf.

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Trade industry endorsement

Marsh is proud to be endorsed by more than 130 Australian industry groups and member associations, developing insurance solutions for businesses across a variety of industries.

Additional cover we can arrange

Business vehicle insurance

You may have a vehicle to move between jobs and carry your cleaning equipment. Talk to us about your van or other motor vehicle insurance. Cover for theft, damage, replacement, and more.

Business Pack

If you have office or commercial premises you work from, we can cover that too. Talk to us about property insurance cover for your premises. Cover for storm, fire, or malicious damage.

Cyber

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Frequently asked questions

Yes. Cleaning work generally involves liquids, chemicals, and wet surfaces, which means spills, slips, and property damage can happen. If someone is injured on a wet floor or if a client’s property is damaged, you could face legal action and related costs. There’s also the risk of injuring yourself while working. If you can’t work due to injury, your income may stop. Insurance can help protect your business and your livelihood when these situations arise.

Cleaning business can benefit from public liability insurance which helps protect you if someone is injured or property is damaged because of your work. Many clients require proof of public liability insurance before allowing cleaners on site. Landlords may also request evidence of cover if you lease office or commercial premises.

Tools and equipment insurance can help if your equipment is stolen or damaged on the job or from your vehicle. Tools and equipment insurance arranged by Marsh can cover you in situations where other policies sometimes won’t.

Personal accident and illness insurance can help provide income if you’re injured or unable to work and need support to pay everyday bills.

Some policies will only provide defined events cover which limits your protection. Often policies will include a requirement for forcible entry, therefore for example theft from an unsecured building or an unlocked van may not be covered.

Cover arranged through Marsh is different. We can offer you full accidental damage Australia-wide cover, including water damage and theft in open air cover. So, if you leave your equipment on-site and they are stolen or damaged, you’re covered for up to $25,000.

The cost of your cover depends on a variety of factors: the amount and type of cover you need, the size of your business and type of work you do.

The fastest way to find out how much it might cost is to request a call back.

Window cleaners face similar risks to other cleaning businesses, including injury to third parties, property damage, and personal injury. Insurance can help manage these risks, particularly where ladders, equipment, or work at height is involved, subject to the policy terms.

Health insurance provides cover to meet medical expenses associated with general health issues and diseases, with a focus on long term wellness. It covers things such as hospital stays, surgery and medications. Accident and illness insurance is to provide income if you can’t work in the event of an accident, illness, or death as a result of an accident.

In public liability insurance policies for cleaners, faulty workmanship itself is typically excluded from coverage. The cover Marsh can arrange provides protection for any resulting damage caused by such workmanship. The distinction between faulty workmanship and resulting damage from faulty workmanship ensures that while the quality of work is the cleaner’s responsibility, unforeseen damages arising from their work may be financially protected.

LCPA 26/1883